The Homeless Management Information System (HMIS) is a local information system used to collect client-level data and data on the provision of housing and services to individuals and families served in the community. These HMIS data can be used to track and analyze client services and trends to better understand the individuals and families utilizing the continuum of care.
View Interactive Visualizations of our community and system performance based on HMIS data
Getting Started in HMIS
Agencies and individuals interested in access to the Homelessness Management Information System may submit an HMIS Access Request form, and a Level II Background Check Certificate to the HMIS System Administrator, pkieffer@doorwaysnwfl.org. Once received, the HMIS Administrator will follow up with further instructions on accessing the PromisSE HMIS Learning Management System, scheduling Privacy and Security Training, and other relevant documents for accessing the system.
HMIS Documents and Other User Resources
FY2024 HMIS Data Standards: Effective October 1, 2023
Every 2 years HUD releases a new set of HMIS data standards. The HMIS Data Dictionary, and the HMIS Data Standards Manual are the documentation of requirements for the programming and use of all HMIS systems and comparable database systems. The FY 2024 HMIS Data Standards materials are available for HMIS Vendors, HMIS Leads/System Administrators, and HMIS end users to begin reviewing and using to prepare for implementation effective October 1, 2023.
HUD Reporting
Longitudinal Systems Analysis 
The LSA is an annual report produced by the Homelessness Management Information System that provides critical information to HUD about how people experiencing homelessness use our system of care.
System Performance Measures
System Performance Measures illustrate the effectiveness of the community’s homelessness response. Performance is gauged by 6 measures:
1. Average length of time persons remain homeless
2. Percentage of people who receive CoC housing assistance that return to homelessness
3. Number of people homeless
4. Employment and income growth
5. Number of people homeless for the 1st time
6. Success of outreach efforts that result in retained housing
Point in Time Count
The Point-in-Time (PIT) count is a count of sheltered (Emergency Shelters, Transitional Housing, and Safe Havens) and unsheltered people experiencing homelessness on a single night in January with the purpose of gauging the magnitude of homelessness in the Coc.. HUD requires that Continuums of Care conduct this count at least every other year.
Housing Inventory Count
The Housing Inventory Count (HIC) is a point-in-time inventory of provider programs within a Continuum of Care that provide beds and units dedicated to serve people experiencing homelessness, categorized by five Program Types: Emergency Shelter; Transitional Housing; Rapid Re-housing; Safe Haven; and Permanent Supportive Housing. The HIC is reported alongside the PIT Count Report.
Annual Performance Report
Recipients with HUD funding received through CoC homeless assistance grants are required to submit an Annual Performance Report (APR) electronically to HUD every operating year. APR data is produced by the CoC’s Homelessness Management Information System.
Consolidated Annual Performance and Evaluation Report
Recipients with HUD funding received through the Emergency Solutions Grants (ESG) Program are required to submit a Consolidated Annual Performance and Evaluation Report (CAPER) to HUD annually. CAPER data is produced by the CoC’s Homelessness Management Information System.